Neelam recounts scary mid-air neglect accusing airline of ignoring
dharasuta
Wednesday, December 10, 2025
Neelam Kothari shared a distressing experience on her Toronto-Mumbai flight, claiming she fainted and received no help from airline staff. Calling it “mid-air neglect,†she criticised Etihad Airways for poor treatment and lack of response. The airline apologised on X, asking her to connect via DM for assistance.